Associate Director of Academic Quality
Ana G. Méndez University |December 2024- Present
Adjunct Faculty, Professional Studies
American College of Education |September 2024- Present
ET5013-Responsible Technological Change
Chair Criminal Justice Advisory Board (Freelance)
Riggs College |June 2024- Present
Provide expert feedback to improve curriculum and instructional strategies in criminal justice academic programs.
Distance Education Specialist (Freelance)
Riggs College |March 2024- Present
Consulting of online academic programs.
Honorary Member of Criminal Justice Advisory Board
(Freelance) Riggs College |January 2024- Present
(Freelance) Riggs College |January 2024- Present
Provide expert feedback to improve curriculum and instructional strategies in criminal justice academic programs.
Translator Coordinator/Product Assurance/SME Coordinator
Ana G. Méndez University |August 2022 - present
Ana G. Méndez University |August 2022 - present
Demonstrate proficiency in reading and writing course content in both English and Spanish, ensuring precision and clarity.
Coordinate translation requests from the Product Development team, including assigning Subject Matter Experts (SMEs) and communicating with administrative members on project scopes.
Manage and catalog incoming work requests, directing them to the appropriate SME for timely completion.
Facilitate the seamless translation of course content between English and Spanish, catering to diverse academic needs.
Serve as the primary liaison between the Product Development team and Administration, streamlining the process of work assignment and scope definition for academic projects.
Oversee the systematic cataloging and assignment of incoming work requests to SMEs, ensuring efficient workflow and adherence to timelines.
Conduct thorough checks on each course to confirm that they meet the stringent requirements expected of rigorous academic courses.
Report directly to the Director of Academic Development and Instructional Design, ensuring the high quality of course content upon completion.
Ensure compliance with all AGM norms, policies, and procedures concerning academic programs and faculty standards.
Participate actively in institutional activities and committees, contributing to the broader academic community.
Collaborate on specific projects, leveraging expertise in subject matter to enhance project outcomes.
Roles Held:
SME Coordinator
Subject Matter Expert (SME)
Course Builder
Instructional Designer
Coordinate translation requests from the Product Development team, including assigning Subject Matter Experts (SMEs) and communicating with administrative members on project scopes.
Manage and catalog incoming work requests, directing them to the appropriate SME for timely completion.
Facilitate the seamless translation of course content between English and Spanish, catering to diverse academic needs.
Serve as the primary liaison between the Product Development team and Administration, streamlining the process of work assignment and scope definition for academic projects.
Oversee the systematic cataloging and assignment of incoming work requests to SMEs, ensuring efficient workflow and adherence to timelines.
Conduct thorough checks on each course to confirm that they meet the stringent requirements expected of rigorous academic courses.
Report directly to the Director of Academic Development and Instructional Design, ensuring the high quality of course content upon completion.
Ensure compliance with all AGM norms, policies, and procedures concerning academic programs and faculty standards.
Participate actively in institutional activities and committees, contributing to the broader academic community.
Collaborate on specific projects, leveraging expertise in subject matter to enhance project outcomes.
Roles Held:
SME Coordinator
Subject Matter Expert (SME)
Course Builder
Instructional Designer
Director of Product Quality
Ana G. Méndez University | October 2021 - August 2022
Ana G. Méndez University | October 2021 - August 2022
Direct the quality assurance and editing processes, ensuring the highest standards of academic content integrity.
Manage the translation of courses between English and Spanish, overseeing both linguistic accuracy and cultural relevance.
Provide regular progress updates on translation projects to both the Vice Chancellor and Chancellor, ensuring transparency and timely communication.
Collaborate with key stakeholders, including US Online, Spanish Online, Campus Directors, and the Vice Chancellor of Academic Affairs, to guarantee that project specifics and deadlines are met.
Partner with third-party providers to secure high-quality translation and quality assurance projects, delivered on schedule.
Develop and monitor comprehensive timelines for translation, editing, and quality assurance projects, ensuring efficient progress and adherence to deadlines.
Led a team focused on upholding academic standards and quality, offering guidance and strategic direction to senior university managers and the wider academic community.
Ensure the establishment of robust academic structures and policies to support the university's strategic academic goals.
Define and oversee the quality management and academic regulatory frameworks, promoting high standards for university awards and enhancing the quality of student experiences across all provisions.
Keep abreast of changes in the national regulatory framework for quality assurance and developments in the higher education sector, advising senior staff and recommending strategic responses.
Roles Held:
Instructional Designer.
Subject Matter Expert (SME).
Quality Assurance and Translation Supervisor
Manage the translation of courses between English and Spanish, overseeing both linguistic accuracy and cultural relevance.
Provide regular progress updates on translation projects to both the Vice Chancellor and Chancellor, ensuring transparency and timely communication.
Collaborate with key stakeholders, including US Online, Spanish Online, Campus Directors, and the Vice Chancellor of Academic Affairs, to guarantee that project specifics and deadlines are met.
Partner with third-party providers to secure high-quality translation and quality assurance projects, delivered on schedule.
Develop and monitor comprehensive timelines for translation, editing, and quality assurance projects, ensuring efficient progress and adherence to deadlines.
Led a team focused on upholding academic standards and quality, offering guidance and strategic direction to senior university managers and the wider academic community.
Ensure the establishment of robust academic structures and policies to support the university's strategic academic goals.
Define and oversee the quality management and academic regulatory frameworks, promoting high standards for university awards and enhancing the quality of student experiences across all provisions.
Keep abreast of changes in the national regulatory framework for quality assurance and developments in the higher education sector, advising senior staff and recommending strategic responses.
Roles Held:
Instructional Designer.
Subject Matter Expert (SME).
Quality Assurance and Translation Supervisor
Criminal Justice Academic Director
NUC University-Online Division | April 2012- October 2021
Program Development & Leadership:
Pioneer of the development of all distance education programs for the Criminal Justice Department, enhancing the department's educational offerings and accessibility.
Spearheaded the creation of new criminal justice programs, including curriculum development and the design of study materials, to address evolving industry needs and standards.
Pioneer of the development of all distance education programs for the Criminal Justice Department, enhancing the department's educational offerings and accessibility.
Spearheaded the creation of new criminal justice programs, including curriculum development and the design of study materials, to address evolving industry needs and standards.
Curriculum Design & Academic Strategy:
Led curriculum and course development efforts, focusing on the continual enhancement of academic quality and relevance.
Formulate and execute strategies for preventive and corrective measures, ensuring the ongoing development and competitiveness of the department's programs.
Faculty Development & Coordination:
Design and implement a comprehensive Training and Development Plan for the faculty, fostering professional growth and alignment with educational objectives.
Coordinate faculty audits for distance courses, ensuring adherence to institutional policies and quality standards.
Student Success & Retention:
Implement support initiatives in Student Affairs to improve retention, including academic counseling, mentoring, and tutoring services.
Engage actively in the development and execution of co-curricular and extra-curricular activities aimed at enriching the student community experience.
Accreditation & Compliance:
Play a pivotal role in the accreditation process with the Middle States Commission on Higher Education (MSCHE) and the Academy of Criminal Justice Science (ACJS), ensuring compliance with educational standards.
Advise the Academic Dean on the adequacy of resources, including equipment, materials, and bibliographic collections, supporting the program's academic excellence.
Evaluation & Assessment:
Direct the evaluation and updating of syllabi, as well as the development of new program curricula, ensuring the department's offerings remain at the forefront of criminal justice education.
Manage the assessment of learning processes, including the preparation of related reports and the oversight of faculty compliance with assessment protocols.
Key Achievements:
Serve as Product Owner for the Criminal Justice Course Development Project, driving the initiative from concept through to successful implementation.
Coordinate the selection and interview process for teaching candidates, significantly contributing to the department’s high-caliber academic staff.
Roles Held:
Director of Distance Education Programs
Criminal Justice Subject Matter Expert (SME)
Product Owner
Director of Proposal Development & Executive Assistant
Instituto de Educación y Tecnología, Inc. | July 2009-July 2011
Instituto de Educación y Tecnología, Inc. | July 2009-July 2011
Centro de Apoyo Sustentable al Alumno (C.A.S.A.), Dropout Prevention Center:
Coordinate and management of initiatives aimed at reducing dropout rates by developing, coordinating, and supervising innovative educational proposals at the post-secondary level.
Coordinate and management of initiatives aimed at reducing dropout rates by developing, coordinating, and supervising innovative educational proposals at the post-secondary level.
Professional Development Program for Teachers:
Serve as the executive assistant, playing a pivotal role in the professional growth of educators through the administration and billing of comprehensive development programs.
Organize and coordinate seminars and workshops focused on enhancing teaching methodologies and instructional strategies.
AMSI Consortium (Accelerated Secondary Education):
Facilitate accelerated learning opportunities as the executive assistant, contributing to curriculum development and program implementation strategies that support secondary education advancement.
General Writing Assessment Project, Intensive Transformation Leadership Academy, Universidad de Puerto Rico:
Led a significant educational assessment project targeting regional directors, superintendents, and school principals, focusing on writing skills improvement across various educational levels.
Educational Module Creation for Distance Education:
Design and implement educational modules for distance learning programs, catering to students from 7th to 12th grade, thereby enhancing the accessibility and quality of distance education.
Financial Management:
Oversaw the billing processes for the Professional Development Program, ensuring accurate and timely financial administration.
Paralegal/Legal Assistant
Jesús M. Rivera Delgado, Esq.| August 2007-August 2008
Conduct comprehensive legal research for assigned cases, providing essential support in both criminal and civil matters.
Draft and file criminal and civil motions, demonstrating proficiency in navigating legal procedures and court requirements.
Develop a wide range of notarial documents, ensuring accuracy and compliance with legal standards.
Manage case scheduling, coordinating court dates and legal proceedings to optimize attorneys’ calendars.
Execute collection calls to clients, maintaining professional communication and facilitating timely payments.
Draft and file criminal and civil motions, demonstrating proficiency in navigating legal procedures and court requirements.
Develop a wide range of notarial documents, ensuring accuracy and compliance with legal standards.
Manage case scheduling, coordinating court dates and legal proceedings to optimize attorneys’ calendars.
Execute collection calls to clients, maintaining professional communication and facilitating timely payments.
Paralegal/Legal Assistant
Sánchez-Betances, Sifre, Muñoz-Noya & Rivera|
June 2005-June 2006
Perform detailed legal research for assigned cases, supporting both criminal and civil litigation efforts.
Prepare and file critical legal documents, including criminal and civil motions, to advance legal proceedings.
Create and process notarial documents, ensuring precision and legal compliance in official transactions.
Manage the scheduling of cases, optimizing attorneys’ workload and court appearances.
Implement efficient processes for attorney billing, enhancing time tracking and invoicing to ensure accurate financial management.
Transcribe legal proceedings and client meetings, ensuring reliable documentation and support for case preparation.
Prepare and file critical legal documents, including criminal and civil motions, to advance legal proceedings.
Create and process notarial documents, ensuring precision and legal compliance in official transactions.
Manage the scheduling of cases, optimizing attorneys’ workload and court appearances.
Implement efficient processes for attorney billing, enhancing time tracking and invoicing to ensure accurate financial management.
Transcribe legal proceedings and client meetings, ensuring reliable documentation and support for case preparation.
Legal Assistant
Gordon Menéndez & Associates| August 2002-August 2003
Conduct thorough legal research for assigned cases, aiding in the preparation of criminal and civil litigations.
Draft and process motions for both criminal and civil cases, contributing to the efficiency of legal proceedings.
Coordinate the scheduling of cases, ensuring timely and organized court appearances.
Manage collection calls to clients, maintaining professionalism while ensuring timely payment and financial compliance.
Perform accurate transcriptions of legal proceedings and meetings, supporting case documentation, and evidence compilation.
Draft and process motions for both criminal and civil cases, contributing to the efficiency of legal proceedings.
Coordinate the scheduling of cases, ensuring timely and organized court appearances.
Manage collection calls to clients, maintaining professionalism while ensuring timely payment and financial compliance.
Perform accurate transcriptions of legal proceedings and meetings, supporting case documentation, and evidence compilation.
